Car Details
Name
Hemant Sharma
City
Noida
Car/Brand/Variant
Volkswagen T-Roc
Year of purchase
2020
KMs on ODO
14000
Avg. Service Cost
NA
Fuel Efficiency
14 kmpl
Fuel Type
Petrol
Ratings
Sales Experience
Service Experience
Reliability
Fuel Efficiency
Looks
Ride & Handling
Suspension & Comfort
Overall Ratings
I bought VW T-roc without even test driving any other car because of the German quality. I was sure no other car in this price range can give me same driving pleasure as T-roc.
I really liked most of the things in my car until the tyres(Bridgestone Turenza) developed cracks and there were 3 sideline punctures on rear tyre. At that time my odo was around 7300km. It took multiple visits to workshop & around 1 month before my tyres were changed to Goodyear
tripplemax 2 free of cost.
After that when my odo was around 12500km, the engine oil warning light came up & I sent the car to workshop. They added the top-up oil & the warning was gone. From discussions, I came to know that the oil topup should be done on 2nd service (7500km) but I guess VW missed to
this oil top-up at that time.
After driving about 1500km more, my car's AC started delivering warm air. It was intermittent issue & mostly occurs after driving the car for half an hour. So, I sent the car to VW Motinagar (New Delhi) and they diagnosed that it is due to faulty compressor.
It has been around 20 days and I still haven't received the car. They have not provided any loner car inspite of multiple complaints. Yesterday I received a call that they have received the compressor from Pune plant So, hopefully I should get the car in a day or two. I have asked for compensation & 1 month extended warranty which they agreed verbally. Lets see how it goes.
Overall very good car with some basic problems (maybe parts are not tested for Indian conditions) and very bad service.
Disclaimer: Information is submitted by the owner of the vehicle through online form medium. Volklub-Sunderdeep Singh doesn't take any responsibility to confirm accuracy or authenticity of the information provided. Readers are requested to make their opinion by reading from other means as well and do take a test drive of the car you are interested in and ask all doubts from the authentic service/sales advisors in a particular brand.
Sole purpose of this review is to try providing readers with factual information where other readers have shared their ownership experiences that may help readers for their car buying decision.