Car Details

Name

Akshay Juneja

City

Hoshiarpur

Car/Brand/Variant

Volkswagen Polo

Year of purchase

2017

KMs on ODO

62000

Avg. Service Cost

11000

Fuel Efficiency

21 kmpl

Fuel Type

Diesel

Ratings

Sales Experience

Service Experience

Reliability

Fuel Efficiency

Looks

Ride & Handling

Suspension & Comfort

Overall Ratings

Niggles Faced
  • Suspension
  • Battery or Tyre Issues
Review Comments

Best small car for a couple. Lemme tell the practical cons first coz every one knows the long list of pros of the car.


Volkswagen Polo Cons
  • Suspension is Stiff and Handling Oriented so any big potholes on our Indian roads and you will feel them thoroughly. But doing them at very slow speeds won't have any issues.
  • Low Ground Clearance means front bumper often hits front obstacles like big stones or small ramps.
  • Very Low Seating makes tough for old people to get in & out of the car. Also having water in a 1 litre bottle for taller people is an issue.
  • Car battery got dead after only 18 months of purchase. And the dealer refused free battery replacement saying its not covered under warranty and has only 1 year warranty. I had got 2 years warranty and had also paid extra for extra 2 years warranty. Still I wasn't offered free replacement. Please make sure you clearly get it in writing while purchasing the car the battery is included in the warranty.
  • Multiple Electrical Issues like fuel tank motor stopped working suddenly then one day boot lock motor stopped working. Both were promptly replaced by the service center within warranty but these were issues I never faced with over 10 years of Maruti ownership.
  • The headlights are very poor both in intensity and throw. Barely any visibility if a vehicle is coming with high beam on. Moreover we can't change the lights to higher wattage bulbs as it voids warranty. I asked service centre to change them and put Vento HL LED headlight unit so that warranty doesn't get void but they dint do agree to that too... Finally after searching so many forums I ended up installing osram night breaker laser +150% which won't void your warranty and provide far better intensity and throw at the cost of lower bulb life. I need to replace them every 1.5 years or so. But they are worth it. Got them from amazon at price of around 2000-2600 a pair depending on flash sales. VW if u are listening... Please give LED projectors at least in top trim. Good headlights also count as a safety feature. Coming from a Maruti or Hyundai, u would immediately notice the gear lever to be heavy and slightly notchy and it'll take sometime to get used to it before you can make comfortable jerk free gear shifts.
  • Rear seat is Cramped, not comfortable for adults. Consider this as a car for two especially on long journeys with luggage.
Volkswagen Polo Pros
  • First thing why I bought this car was the Safety on offer. I found it the safest diesel car under 10 lacs. Yes there were Brezza and Ford Ecosport but they weren't under 10lacs on road for the top fully loaded model.
  • Best driving dynamics especially on highways and hills. It's the best handling car I've ever driven. Take highway turns at 120+ (not advised though) and it will take it at ease without the co-passanger having the slightest hint of your speed.
  • Getting a comfortable seating position is very easy coz of the height adjustable seat and telescopic steering which are missing in most cars of its segment.
  • The dead pedal positioning and size are just perfect. The diesel engine is supremely torquey, it's a joy driving it at low rpms. And when u rev it, it feels so eager to pull you ahead
  • Paint Quality is awesome and looks new even after 4 years. I got carpro ceremic coating after 2 years and the car started looking brand new! Interior quality and design is best in the segment.
  • One-touch up down and remote up down of all windows are features I'm so used that I can't even imagine myself switching to a car without them!
  • If Driven properly it gives me average above 25kmpl... yes not kidding, I frequently get this average. On highways it gets even higher!
  • Music System is very good despite it being non branded. Infotainment system is lag free.
  • Overall despite all the cons, I would still put my money on this car than any other in this segment. Nothing comes close to the premium experience this car offers at this asking price.

Disclaimer: Information is submitted by the owner of the vehicle through online form medium. Volklub-Sunderdeep Singh doesn't take any responsibility to confirm accuracy or authenticity of the information provided. Readers are requested to make their opinion by reading from other means as well and do take a test drive of the car you are interested in and ask all doubts from the authentic service/sales advisors in a particular brand.

Sole purpose of this review is to try providing readers with factual information where other readers have shared their ownership experiences that may help readers for their car buying decision.

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