Car Details

Name

Sahadev Kadri

City

Mangalore

Car/Brand/Variant

Volkswagen Polo Highline 1.2 MPI

Year of purchase

2014

KMs on ODO

39800

Avg. Service Cost

12000

Fuel Efficiency

10.5 kmpl

Fuel Type

Petrol

Ratings

Sales Experience

Service Experience

Reliability

Fuel Efficiency

Looks

Ride & Handling

Suspension & Comfort

Overall Ratings

Niggles Faced
  • Suspension
  • Steering Issues
  • High Service Cost
  • Expensive Spares
  • Delayed Parts
  • Lack of knowledge with some of the service advisors
Review Comments

Hi Volklub community,


VW Polo Overview & Price

Here to review our Volkswagen Polo which my brother had purchased in 2014, it almost 8 years for our car now and reviewing it as I drive it most on most of the occasions.

The variant we purchased was the Highline 1.2 MPI Petrol, which we got for around Rs 7.2 Lakhs on-road (Mangalore) after discounts were applied. As per the cars driving dynamics its really one the best cars I had ever driven.


Steering Issue

As the car was barely driven (note the Kms mentioned), after 4 years the car steering become hard and there was clunking sound observed whenever the steering was turned. This usually annoyed everyone is my family, we also took it to the VW service center located in Mangalore. But after many trips, the service personnel could not diagnose it properly during 2017 and they were giving vague reasons these things happen if car is not driven heavily (as my parents were not confident of driving and me and brother were the only one’s driving it).

As the years went by, in 2019 we asked the Service Advisor (SA) to check the root cause of the problem. Later the SA said whole steering rack needs to be replaced, and so we replaced the steering rack assembly the following year and currently the steering feedback has become smooth.


Positives about Polo

Finally, to add some positives the car. The car can be easily driven in traffic and is an excellent machine while going in winding roads. German quality is very much evident in the interiors and with a 7 lakh price point this car screams premium-ness at every area. Even with high price for its spare parts, the car performs really well once its back from the service center or after repairs. The car recently underwent a replacement for changing shocks on all 4 wheels and hence it has become smooth whenever going on bumps or potholes.

Final Thoughts

I feel with replacement of the following parts mentioned above, the car can be maintained for next 10+ years provided the spares are available.


Disclaimer: Information is submitted by the owner of the vehicle through online form medium. Volklub-Sunderdeep Singh doesn't take any responsibility to confirm accuracy or authenticity of the information provided. Readers are requested to make their opinion by reading from other means as well and do take a test drive of the car you are interested in and ask all doubts from the authentic service/sales advisors in a particular brand.

Sole purpose of this review is to try providing readers with factual information where other readers have shared their ownership experiences that may help readers for their car buying decision.

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