Volkswagen India to help flood-affected customers in Kerala

August 18, 2018

Volkswagen India has announced special services and discounts for its flood-affected customers in Kerala. The German carmaker will be offering free roadside assistance to the customers to tow their cars to the nearest service centres. Customers can also dial a toll-free number mentioned below to intimate Volkswagen service executives for assistance and instructions for getting their cars to service stations. Volkswagen India has also trained the technical support staff to look after the maintenance and sourcing of necessary parts. In the light of the untimely floods in Kerala, the initiative comes as a much-needed relief for VW customers in the state.

Customers in Kerala can avail the free road-side assistance by dialing ​1800 102 1155​ or ​1800 419 1155​. Under road-side assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued flood-repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in Kerala.

The Volkswagen team is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions.

Commenting on the special initiative, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, customers are always at the centre of our initiatives. With the state of Kerala experiencing torrential rains and water logging causing heavy damage to the vehicles, we have taken special measures to ensure customers receive a prompt response to their service requirements Our team of highly experienced professionals at our dealer partners in Kerala: EVM Group and Phoenix group are working round the clock to ensure quality and timely service in order to bring the situation back to normal."

​Source: Car Dekho​

About the author, Sunderdeep Singh

Greetings, fellow car enthusiasts! I'm a dedicated WordPress Developer and Lead Generation expert, proudly steering the ship at Prinspire Technologies. On Upwork, our agency stands tall with a Top-Rated status, backed by the trust of over 200 satisfied clients and a remarkable 80,000 billed hours.

Over the past ten years, I've had the privilege of leading a fantastic team of 15 individuals, fostering collaboration and achieving remarkable outcomes.

This blog is my humble attempt to shed light on the paramount importance of safety and quality in cars for our Indian buyers. It's not just about cars; it's about making choices that not only save you money but also safeguard precious lives.

In the spirit of community, this blog invites you, the viewers, to be an integral part of the conversation. Share your own stories, reviews, and insights about your cars, services, or any product. Reach out to me through the provided form or email – your experiences matter.

Your ongoing support means the world. Together, let's cultivate a space that cherishes excellence, safety, and shared wisdom. Keep supporting and sharing!

Follow Me Here

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
>