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July

Honda Jazz ZX – Petrol – 23024 km – Ownership Review

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by Sunderdeep Singh // in Car Reviews, Honda

Car Details

Name

Shreyansh Dubey

City

Jabalpur / Bengaluru

Car/Brand/Variant

Honda Jazz ZX

Year of purchase

2022

KMs on ODO

23024 KMs

Avg. Service Cost

11000

Fuel Efficiency

12 kmpl

Fuel Type

Petrol

Ratings

Sales Experience

Service Experience

Reliability

Fuel Efficiency

Looks

Ride & Handling

Suspension & Comfort

Overall Ratings

Niggles Faced
  • Suspension
  • Less Mileage
  • High Service Cost
  • Poor Service Quality
  • Expensive Spares
  • Delayed Parts
  • Suspension is stiff so it bad for city but good for highways.
Review Comments
Overall Ownership Experience
  • Second owner; purchased in May 2024 for ₹7 lakh (included registration, 5 new tyres, and annual service)
  • Car had ~21,000 km on the odometer
  • Previously owned by a doctor’s wife (driver-driven), originally purchased for ₹13.54 lakh
  • Car had a minor crash resulting in bumper, fog lamp, headlight, and fender replacement
  • Bought specifically for parents, who upgraded from a 2016 WagonR for better highway safety
  • Feels like a solid, no-nonsense car that simply needs fuel and is ready to go
Service & Maintenance Experience
  • Maintenance has been a headache
  • Windshield replacement took 8 days to arrive
  • Annual maintenance cost is around ₹10,000 — feels too high for this car segment
  • Steering alignment costs another ₹1,500
  • Difficult for elderly parents to negotiate with service advisors
  • Personal observation: Dealers often overcharge Jazz, Civic, and CR-V owners
  • Owners of such Honda cars seem to value refinement over bargaining — leading to this pricing attitude
Things You Like & Dislike
Things to Like:
  • Spacious cabin and boot
  • Refined naturally aspirated engine
  • Clean, understated design
  • Safety and highway comfort
  • Smooth gearbox
  • Seat height adjustment
Things to Dislike:
  • Suspension feels too stiff
  • Touch-based AC controls aren’t convenient
  • Poor headlight throw
  • Sunroof reduces headroom
Verdict (as a former Maruti and current Honda owner)
  • Honda’s sub-₹20 lakh offerings lack either strong fuel efficiency or low annual maintenance costs
  • Spare parts should be sold more transparently to reduce service dependency
  • Until Honda addresses these issues, their sales numbers will likely remain low in India

Disclaimer: Information is submitted by the owner of the vehicle through online form medium. Volklub-Sunderdeep Singh doesn't take any responsibility to confirm accuracy or authenticity of the information provided. Readers are requested to make their opinion by reading from other means as well and do take a test drive of the car you are interested in and ask all doubts from the authentic service/sales advisors in a particular brand.

Sole purpose of this review is to try providing readers with factual information where other readers have shared their ownership experiences that may help readers for their car buying decision.

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