Cancellation and Refund Policy
This Cancellation and Refund Policy outlines the terms and conditions governing cancellations and refunds for services provided by Voklub Car Blog (“Website”). Please read this policy carefully before using our services.
1. Cancellation Policy
1.1 Car Ad Listings: Users can request to cancel their car ad listings by contacting us through the provided contact form. If the ad has not been published on the Website, a full refund will be provided. Once an ad is published, it cannot be cancelled, and no refunds will be issued.
1.2 Paid Services: We may offer additional paid services such as premium ad placement or promotional features. Users can request to cancel these services before they are activated, and a full refund will be provided. Once the paid service is activated or utilized, it cannot be canceled, and no refunds will be issued.
2. Refund Policy
2.1 Car Ad Listings: Refunds for car ad listings will be provided under the following circumstances:
- If the ad has not been published on the Website due to technical issues or content violation, a full refund will be issued.
- Refunds will not be provided once an ad is published, even if the item is sold or the user decides to remove the ad before its expiration.
2.2 Paid Services: Refunds for paid services will be provided under the following circumstances:
- If the user cancels the paid service before it is activated, a full refund will be issued.
- No refunds will be provided for paid services once they are activated or utilized.
3. How to Request Cancellation or Refund
To request a cancellation or refund, users should contact us through the provided contact form on the Voklub Car Blog Website. Please provide relevant details such as the transaction ID, ad details, and the reason for cancellation/refund request.
4. Processing Time for Refunds
Refunds will be processed within 2 business days of receiving a valid cancellation or refund request. The refund will be issued using the original payment method used by the user.
5. Modifications to the Policy
Voklub Car Blog reserves the right to modify or replace this Cancellation and Refund Policy at any time. Users are advised to review this policy periodically. Continued use of our services after any modifications indicates acceptance of the updated policy.
6. Contact Information
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at email@example.com
Please ensure that you adapt and customize this policy to suit your specific business model and legal requirements. If you have any further questions or need additional assistance, feel free to ask.